Description
Questions: 120
Release Date: 08/2022
Job Role: Support Engineer
Language: English
The AZ-720 practice test contains 120 questions and covers the following objectives:
Troubleshoot business continuity issues –10 questions
Troubleshoot backup issues
- Review and interpret backup logs
- Troubleshoot Azure virtual machines backup issues including restarting a failed backup job
- Troubleshoot issues with Azure Backup agents
- Troubleshoot Azure Backup Server issues
- Troubleshoot scheduled backups
Troubleshoot recovery issues
- Troubleshoot Azure Site Recovery issues
- Troubleshoot site recovery in hybrid scenarios that include Hyper-V, VMware ESX, or System Center Configuration Manager
- Troubleshoot restore issues when using Azure Backup Agent, Azure backup, or Azure Backup Server
- Troubleshoot issues recovering files from an Azure virtual machine backup
Troubleshoot hybrid and cloud connectivity issues – 30 questions
Troubleshoot virtual network (VNet) connectivity
- Troubleshoot virtual private network (VPN) gateway transit issues
- Troubleshoot hub-and-spoke VNet configuration issues
- Troubleshoot global VNet peering connectivity issues
- Troubleshoot peered connections
Troubleshoot name resolution issues
- Troubleshoot name resolution for scenarios that use Azure-provided name resolution
- Troubleshoot name resolution for scenarios that use custom DNS servers
- Review and interpret DNS audit logs
- Troubleshoot name resolution for Azure private DNS zones
- Troubleshoot issues with DNS records at public DNS providers
- Troubleshoot domain delegation issues
Troubleshoot point-to-site virtual private network (VPN) connectivity
- Troubleshoot Windows VPN client configuration issues
- Troubleshoot OpenVPN VPN client configuration issues
- Troubleshoot macOS VPN client configuration issues
- Troubleshoot issues with certificate-based VPN connections
- Troubleshoot issues with RADIUS-based VPN connections
- Troubleshoot Azure Active Directory (Azure AD) authentication issue
Troubleshoot site-to-site virtual private network connectivity
- Review and interpret network logs and captured network traffic from a VPN gateway
- Determine the root cause for latency issues within site-to-site VPNs
- Review and interpret gateway configuration scripts
- Reset a VPN gateway
- Troubleshoot gateway issues by running Log Analytics queries
Troubleshoot Azure ExpressRoute connectivity issues
- Determine whether routes are live and correctly configured
- Validate the peering configuration for an ExpressRoute circuit
- Reset an ExpressRoute circuit
- Troubleshoot route filtering
- Troubleshoot custom defined routes
- Determine the root cause for latency issues related to ExpressRoute
Troubleshoot Platform as a Service issues – 10 questions
Troubleshoot PaaS services
- Troubleshoot issues connecting to a PaaS
- Troubleshoot firewalls for PaaS services
- Troubleshoot PaaS configuration issues
- Determine the root cause for service-level throttling
Troubleshoot PaaS integration issues
- Troubleshoot issues integrating PaaS services with virtual networks
- Troubleshoot subnet delegation issues
- Troubleshoot issues with private endpoints and service endpoints T
- Troubleshoot issues with Azure Private Link
Troubleshoot authentication and access control issues – 22 questions
Troubleshoot Azure AD authentication
- Determine why on-premises systems cannot connect to Azure resources
- Troubleshoot Azure AD configuration issues
- Troubleshoot self-service password reset issues
- Troubleshoot issues with multifactor authentication
Troubleshoot hybrid authentication
- Troubleshoot Azure AD Connect synchronization issues
- Troubleshoot Azure AD to Active Directory Domain Services (Azure AD DS) integration issues
- Troubleshoot connectivity issues between Azure AD and Active Directory Federation Services (AD FS)
- Troubleshoot issues with pass-through authentication and password hash synchronization
- Troubleshoot Azure AD Application Proxy connectivity issues
Troubleshoot authorization issues
- Troubleshoot role-based access control (RBAC) issues
- Troubleshoot issues storing encrypted passwords in Azure Key Vault
- Troubleshoot sign-in issues related to Azure AD Conditional Access policies
Troubleshoot networks – 38 questions
Troubleshoot Azure network security issues
- Determine why Azure Web Application Firewall is blocking traffic
- Troubleshoot encryption and certificate issues for point-to-site and site-to-site scenarios
- Troubleshoot connectivity to secure endpoints Troubleshoot Azure network security groups (NSGs)
- Troubleshoot NSG configuration issues
- Review and interpret NSG flow logs
- Determine whether a VM or a group of VMs is associated with an application security group (ASG)
Troubleshoot Azure Firewall issues
- Troubleshoot application, network, and infrastructure rules
- Troubleshoot network address translation (NAT) and distributed network address translation (DNAT) rules
- Troubleshoot Azure Firewall Manager configuration issues Troubleshoot latency issues
- Determine the root cause for VM-level throttling
- Determine the root cause for latency issues when connecting to Azure virtual machines
- Determine the root cause for throttling between source and destination resources
- Troubleshoot bandwidth availability issues
- Determine whether resource response times meet service-level agreements (SLAs)
Troubleshoot routing and traffic control
- Review and interpret route tables
- Troubleshoot asymmetric routing
- Troubleshoot issues with user-defined routes
- Troubleshoot issues related to forced tunneling
- Troubleshoot Border Gateway Protocol (BGP) issues
- Troubleshoot virtual network peering, transitive routing, and service chaining
- Troubleshoot routing configuration issues in Azure
Troubleshoot load-balancing issues
- Determine whether VMs in a load-balanced cluster are healthy
- Troubleshoot issues with Azure Load Balancer
- Review and interpret load balancer rules
- Troubleshoot traffic distribution issues
- Evaluate the configuration of Azure Traffic Manager
- Troubleshoot issues with Azure Traffic Manager profiles
- Troubleshoot port exhaustion issues
- Troubleshoot issues with Azure Front Door
- Troubleshoot issues with Azure Application Gateway
Troubleshoot VM connectivity issues – 10 questions
Troubleshoot Azure Bastion
- Troubleshoot issues deploying Azure Bastion
- Troubleshoot connectivity issues
- Troubleshoot authorization issues
Troubleshoot just-in-time (JIT) VM access
- Validate connectivity with a VM
- Troubleshoot Microsoft Defender for Cloud configuration issues
- Determine which resources are authorized to use JIT VM access
Notes:
- The bullets that follow each of the skills measured are intended to illustrate how we are assessing that skill. Related topics may be covered in the exam.
- Most questions cover features that are general availability (GA). The exam may contain questions on Preview features if those features are commonly used.

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